Having issues activating key

[SamDurel55 0]

So I purchased the rust (simplex) key for 1 month access. I joined the discord and tried using the bot to activate the key, but it still does not work.

Am I missing something? What else would I have to do to activate the key?

[M3NDI 6]

Please open a support ticket on discord server, thank you

[SamDurel55 0]

33 minutes ago, M3NDI said:

Please open a support ticket on discord server, thank you

How would I go around opening a support ticket? Do I dm a bot or is there another specific way to do so?

[luif 0]

on the discord, go to #tickets and read what is says there